Our experienced verifiers utilise an 80 point check framework to authenticate devices. This covers a rigorous diagnostic, cosmetic and device history assessment. We want to make any type of transaction in the secondary market trustworthy and mainstream.No more disappointing surprises.We focus only in lates releases of Phones, Tablets, Smartwatches and Headphones that are new or slightly used. The devices that you can buy at vendi are going to work for the next 3 years or more. As leaders in the tech secondary market, you will find new or good as new tech at incredible prices.Get the most value for your money.
Shipping fees amount to a grand total of £0! Shipping fee is always on us so you always get your order delivered with Royal Mail Special Delivery, tracked, signed for and insured.
We aim to fulfil all purchases within 1-3 business days and send out orders with Royal Mail Special delivery which is 24 hours and insured! You can also opt-in to collect your device at one of our verification points.
We accept any valid major debit or credit card payment on vendi. You have the option to pay with American Express, Paypal, or pay in interest free instalments with Klarna or Humm on our website.
All purchases on the vendi app come with a 12 months warranty FREE of charge! Simply drop us a message in our Live chat on the vendi App to get your free warranty activated.
Yes. Any phone can be paid in 3 monthly free instalments using Klarna (below £1500) or in 12 free instalments using Humm on our website https://shop.vendiapp.com/The first payment will be take as soon as we dispatch the device to you.
We don’t support cash payment. We instead use a secure payment gateway called MangoPay. We have liaised with industry experts and law enforcement to create the safest payment form, to protect each user and make vendi the safest platform to transact on.
If for any reason you are not satisfied with your order, get in touch with us as soon as possible.Our 30 day money back guarantee has got you covered. Contact us at operations@vendiapp.com within 30 days days and we are happy to help arrange a return, refund or exchange.
New (sealed): The phone is brand-new and unopened in its original packaging. The original seal has not been broken and the phone is not activated (It has full manufacturer warranty).
New (opened): The phone is new (opened box). It shows no signs of use and has 100% battery health.
Premium: The phone is cosmetically perfect with no visible marks or scratches on the screen or casing. The battery health is between 90% and 100%.
Great: The phone is overall in excellent condition showing minor signs of use, and is fully operational with everything working as expected. It will have no cracks or deep scratches. The battery health is between 90% and 100%.
Great-: The phone is overall in excellent condition showing minor signs of use, and is fully operational with everything working as expected. The battery health is below 90%.
All of our buyers and sellers will have to go through KYC (Know your customer) checks where they have to take a photo of their government-issued ID in the form of a driving license or passport.
If you don’t receive a receipt, firstly double check what email account you registered vendi with. If you logged in through facebook then your email might address will be the same as your facebook email. If you still can’t find the email, please contact us on contact@vendiapp.com quoting the product you purchased.
As vendi verify the product, we eliminate any worry you may have about checking the product before you buy it. Our in-house experts run all the checks you would and even more. They check that the phone is in the exact condition as it was listed and run a 80-point hardware and software check, ensuring everything from the camera to the touch screen is fully functional. If you do want to see more pictures of the phone before you buy it, simply message the vendi team and we will notify the seller to add some more pictures.
We securely transfer the money directly into your bank account within 24 hours after your product has been successfully verified. We do not provide cash payments at the moment.
Yes! One of the main reasons we started vendi was to strive to become the safest marketplace out there and protect our users. We do this by verifying and authenticating everything; every user, every payment and each product. Most importantly for you the buyer, we check the phone has a clean blacklist history and that the phone is what you saw on the listing. We can proudly say that vendi is the safest marketplace out there, and have already saved over 3000 people from getting scammed!
1- Message us in-app, telling us which phone you have, and which phone you want to swap to.2- vendi will confirm whether it’s a straight swap, or if there’s any price difference to pay. 3- Once the swap is confirmed, send us your product for verification. Once successfully verified, we will send out your new phone!
