Frequently Asked Questions for vendi Wholesale
1. What do the different conditions mean?
New (Sealed) - Phone is inside an unopened box with the plastic around the box. It has not been tampered, opened, or activated. In most of the cases it has full manufacture warranty (1 year).
New (Opened) - The box has been opened but the phone never used. It may have been activated. No signs of use, plastic is still around the phone. The battery health has to be higher than 99%.
Excellent - The phone has been used but has no dents or visible marks. No clear scratches or hairline scratches not seen 1 meter away. The battery health is from 85% and above.
Good (limited marks) - The phone has been used and has light scratches around the phone (screen or structure) but NO dents. The battery health is from 80%.
Good (visible marks) - The phone has been used and has visible scratches around the phone (screen or structure) and can have no more than 4 dents. The battery health is from 75%
2. How do I make an order?
Simply send a message to +447591082207 quoting the reference numbers of the products you want and we will send you an invoice. Once the payment has been sent we will send the items out.
3. What is the return period?
There is a 14 day return period available on all orders and all devices come with 6 months warranty for FREE.